Apache, Linux, Open Office, NASA, 非死book and more are some of the names who used Bugzilla – an open sourced software in their projects. Developed by Mozilla Foundation, one of the advantageous software designed to help the application lifecycle managers. It keeps track of the bugs with changing code at the fingertips. There are many modified versions of Bugzilla available depending on the needs. It contains a list of various features as optimized database structure, security to protect confidentiality, advanced query tool that is capable to remember your searches and list goes on.
As its name suggests it is really an exceptional debugging tool to track application that helps in finding errors within a web while reporting them in real-time. Whatever type of information one is looking for to fix the error, you will resolve anything on the go. Exceptional helps in managing reports on errors, bugs, exceptions and issues with features like real-time notifications through SMS, gather custom data and view brackets. Used by over 50,000 developers and supports 18 programming languages including PHP, Python, Java, .Net and Ruby. Oracle, SoundCloud and Zendesk are just the three customers of Exceptional. Recently, exceptional has a re-launch and migration to Airbrake.
If you have just begun your web development journey and facing errors while coding then here is BugHerd. It is one of the easiest bug tracking tools used by the web developers to track and manage the bugs. With easy to use interface as point and click BugHerd will report your issue in seconds. It can easily integrate with lots of third-party tools available like GitHub, Basecamp, Zendesk. Browser extensions are also available.
UserSnap is also an easy to use reporting tool for developer. You need to create an account on its website. After logged in, you will be redirected to your projects’ list. Not techie client can easily report a problem to the developer with UserSnap. Suppose, a client has to report a problem that the button in the webpage is not working and as a developer this could be a long wasting time to check what is going on the client-side. With UserSnap the whole process is straightforward like the picture below.
InVision is known as one of the all-rounder tool for web developers, designers and project managers as well. A few days ago, they launched a unique feature called Live Capture – a chrome extension to report and collaborate with designers over 600,000. It helps you to versioning designs and prototyping. InVision is also integrated with some of the most renowned web apps in the market like Basecamp, Trello and Stack.
No more e-mail conversations with your client after BugMuncher. It always helps clients having zero knowledge of development. BugMuncher can take a screenshot of your website and let the users to highlight problems. Some of the best features by BugMuncher is knowing name and version of their browser, plug-ins and operating system. A complete report with all of this information could be sent. BugMuncher also supports third-party integration with GitHub, Butbucket, Trello etc.
Sifter by Next Update – a small company who makes small yet powerful tools. Sifter is a cloud-based bug and issues tracking tool that simplifies the process by making easy to collect the report of information. Used by both developers and non-technical members. After logged-in on its website, users redirect on the dashboard to get an overview of all the projects. Dashboard is able to prioritize the issues to keep track of the most important one. Sifter creates and update all the issues via email as they are easy to read and scan.
Trac is an open source, cross-platform software, and superior in issue tracking system. Developed by Edgewall Software. It allows wikis markup in issue details and commit messages with seamless references of bugs, tasks and wiki pages.
Mantis is also an open source web-based bug tracking and reporting system. It is capable to work with multi databases like MySQL, MS SQL and PostgreSQL. It is a powerful tool integrated with features like time tracking, chat, wiki, RSS feeds, etc. Mantis is able to filter and search both simple and advanced with full text search.
Redline is one of the most lightweight but powerful bug tracking tool available. It offers a trial version for free with complete features as well as three different options for personal, business and enterprise versions. Just like other tracking tools, Redline is also capable to integrate in GitHub, Basecamp, Trello and Jira.