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The Elements of User Experience: User-Centered Design for the Web and Beyond (2nd Edition) (Voices That Matter) 2nd Edition

by Jesse James Garrett (Author)
4.5 4.5 out of 5 stars 436 ratings
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From the moment it was published almost ten years ago, Elements of User Experience became a vital reference for web and interaction designers the world over, and has come to define the core principles of the practice. Now, in this updated, expanded, and full-color new edition, Jesse James Garrett has refined his thinking about the Web, going beyond the desktop to include information that also applies to the sudden proliferation of mobile devices and applications.


Successful interaction design requires more than just creating clean code and sharp graphics. You must also fulfill your strategic objectives while meeting the needs of your users. Even the best content and the most sophisticated technology won't help you balance those goals without a cohesive, consistent user experience to support it.

With so many issues involved—usability, brand identity, information architecture, interaction design— creating the user experience can be overwhelmingly complex. This new edition of The Elements of User Experience cuts through that complexity with clear explanations and vivid illustrations that focus on ideas rather than tools or techniques. Garrett gives readers the big picture of user experience development, from strategy and requirements to information architecture and visual design.
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  1. ISBN-10
    0321683684
  2. ISBN-13
    978-0321683687
  3. Edition
    2nd
  4. Publisher
    New Riders
  5. Publication date
    December 26, 2010
  6. Part of series
    Voices That Matter
  7. Language
    English
  8. Dimensions
    7.03 x 0.35 x 9 inches
  9. Print length
    192 pages
  10. See all details
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Editorial Reviews

From the Back Cover

About the Author

Jesse James Garrett is co-founder and president of Adaptive Path, a user experience design consultancy. His contributions to the field include creating the seminal "Elements of User Experience" model; developing the Visual Vocabulary, a notation system for documenting user experience design; and defining Ajax, an approach to creating Web applications. Jesse has received Wired Magazine's Rave Award for Technology and has been named one of the "50 Most Important People on the Web" by PC World. His client work includes engagements for Twitter, NPR, Skype, Harvard Business Review, and Crayola. He is a frequent keynote speaker addressing audiences around the world on product design, user experience, and innovation

Product details

  • Publisher ‏ : ‎ New Riders; 2nd edition (December 26, 2010)
  • Language ‏ : ‎ English
  • Paperback ‏ : ‎ 192 pages
  • ISBN-10 ‏ : ‎ 0321683684
  • ISBN-13 ‏ : ‎ 978-0321683687
  • Item Weight ‏ : ‎ 13.4 ounces
  • Dimensions ‏ : ‎ 7.03 x 0.35 x 9 inches
  • Customer Reviews:
    4.5 4.5 out of 5 stars 436 ratings

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Jesse James Garrett

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Customer reviews

4.5 out of 5 stars
4.5 out of 5
436 global ratings
Very bad quality of paper and printing
1 Star
Very bad quality of paper and printing
Feeling like I’m ripped off. I paid more than 50 USD for this book of less than 180 pages and still got so confused when received it. The paper is very thin and has a lot of noise on background. The printing quality is just bad! The author wrote about UX yet didnt understand a proper printing could bring a great UX. I dont even know whether I got a fake book, it doesn’t look authentic at all. Very disappointed.
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Top reviews from the United States

Scott
5.0 out of 5 stars Excellent introduction to UI design process and best-practices guide
Reviewed in the United States on August 4, 2015
Verified Purchase
Having worked in this industry for many years, I was pleasantly surprised to come across such a clear primer. Although this book borders on conceptual, it covers enough practical details to make it an invaluable resource for those new to the trade, or anyone looking to improve their process with industry best practices. This is a book I will now highly recommend to anyone new to our organization. It also provided me with a great set of tools to help explain the process to others (including clients). If you are an expert looking for specific details and/or a cookbook style approach, you probably want to look elsewhere -- for everyone else, it's worth picking up.
13 people found this helpful
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MKB
5.0 out of 5 stars Its been a great read
Reviewed in the United States on April 14, 2024
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Its a great read for refreshing how you might do things and some of the why as well.
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KarmicKameleon
4.0 out of 5 stars Helpful for web designers of every skill level
Reviewed in the United States on September 29, 2013
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No matter your perceived technical or visual skill level as a web designer, this book will open your mind to the importance of proper user-centered design and experience. Case studies, diagrams, examples, and more. This book is a great first reader if you want to build web applications that are actually successful.
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Shay
5.0 out of 5 stars Amazing book.
Reviewed in the United States on September 2, 2013
Verified Purchase
When I opened the package, I saw this very nicely printed book with astonishing graphic layout and content structure (of course, because it's done by a master of user experience design – this book testifies just that). I love reading this book! It is visually enticing and masterful content-wise. Even though I'm an industrial design student, I find the content highly relevant in my user-centered design and thinking process.
2 people found this helpful
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Dan
5.0 out of 5 stars Great read. Gets you thinking through web design and ...
Reviewed in the United States on January 28, 2015
Verified Purchase
Great read. Gets you thinking through web design and UX design in general as a multi-leveled process, rather than just jumping head on. I do a lot of different types of design, and this book has helped to improve my thinking to be more organized and strategic about how I go about the various steps of the design and planning process.
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Suit Up
5.0 out of 5 stars Must read for UX beginners
Reviewed in the United States on July 21, 2014
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JJG's elements of User Experience is an awesome book for the beginning UX designer. I never went to school for UX but after reading Steve Krug's Don't Make Me Think and JJG's Elements, I felt as though a lot of the design decisions I was already making were justified. JJG's visuals are well known within the industry and I have copies of them downloaded from his site and posted to the wall of my cube as reminders when I jump into any new project.
6 people found this helpful
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Jon.Splaine
5.0 out of 5 stars Good quality
Reviewed in the United States on October 12, 2022
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Very good quality!
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Kindle Customer
3.0 out of 5 stars Lacks concrete examples for actual interaction design beat practices
Reviewed in the United States on March 3, 2018
Verified Purchase
I think that the this is a good book, but it kinda falls short ehen it comes to concrete examples of planning interaction.

As far as I understood, the author suggest using the framework described in the book for managing software solutions as a whole. The framework itself is not bad, but the scope, strategy and stru ture planes kinda try to steal away the glory from the good old fashioned software requirement specification document.
4 people found this helpful
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Top reviews from other countries

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mart0924
5.0 out of 5 stars Better price than at school
Reviewed in Canada on May 31, 2023
Verified Purchase
The exact book I needed for school at a better price, what more do you need.
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Everaldo Amorim
5.0 out of 5 stars One of the fundamental books about User Experience
Reviewed in Brazil on May 12, 2022
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Very accessible and clear, this book is a pleasure to read, providing a method for User-Centred Design perfect for ‘evangelization’ of the discipline. A must-read to designers and non-designers alike, especially to anyone involved with or interested in the Product development cycle.
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Monilizze
5.0 out of 5 stars Excelente libro, excelent book!
Reviewed in Mexico on July 26, 2018
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El libro es muy fluido, fácil de leer, va al punto y esclarece muchas cosas.

The book is very fluid, easy to read, goes to the poing and set tons of things clear.
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Daniel Horlbeck
5.0 out of 5 stars Great book about UX
Reviewed in Germany on November 28, 2017
Verified Purchase
I love the model from Jesse James Garett. It helped me a lot to structure my work as product guy.
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Davide
5.0 out of 5 stars Ottimo libro
Reviewed in Italy on November 2, 2016
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Letto e studiato tutto, questo libro fornisce delle nozioni fondamentali sull'User Experience e le spiega molto bene.
Sono poche pagine, ma c'è tutto quello che serve
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